In many ways PlusParts represents the core of a web site's
after-sales area. Besides selling spare parts, the central
activity of many customer service departments is sending
out user manuals and handbooks.
The handbook module upgrades PlusParts, adding to it a handbook,
user manual and technical documentation management and distribution
functions.
This lets you manage
all kinds of technical documentation via the back office.
As soon as PlusParts has made these documents available
via the
internet, customers can find them using the standard product
classification and then download them as PDF files when
needed.
To round off the customer service area, there is also a simple
FAQ system in this module which you can update and edit in
the back office.
