A B-2-B spare parts shop based on PlusParts was integrated
into an existing Extranet for the British garden machinery
manufacturer Allen Power. In doing so, we were able
to successfully replace the existing Allen spare parts
system within a very short time and at reasonable
search at Allen Power
Before the start of this project, Allen had already been using another spare-part system for several years. The aim of our project was to replace this system with ours and, at the same time, completely integrate the old spare part system that had previously been used as a stand-alone system, into the existing dealer Extranet. Our customer hoped that PlusParts would not only offer additional features and improve the quality of the parts diagrams but also be more economical. Our customer was eager to have a system that worked on an international scale, i.e. a system that would extend beyond the boundaries of the British market. The simple handling it offered when working with different languages and countries was an important criterion for Allenís decision to choose PlusParts.
As part of the migration process, it was necessary
to find a method to easily transfer all the existing data
from the previous system into the new system. And since
Allen also acted as importer for other brands, the spare
part system would need to be able to integrate the different
data output formats of the updates it regularly receives.
The customer also wanted to be able to update his entire
system, including all diagrams, using only his web browser,
i.e. avoiding the need to use other desktop programs.
Of course, this was also possible thanks to the comprehensive
parsing functions included in the PlusParts backoffice.
an order at Allen
The aim was to make the spare part system an integral
part of the Allen Extranet. This made it necessary to
adjust it to the look and feel of the existing on-line
catalogue. In their case, the PlusParts system was not
only changed optically but also in terms of its functions
in order to fit in with their Extranet. In order to avoid
having to sign on twice (once for each system), we used
the PlusParts authentification process for the personal
log-in and personalisation of the existing Extranet. The
open PlusParts interfaces mean that, in future, the Allen
dealer locator can access the PlusParts-administered dealer
database. This will avoid the occurrence of redundant
dealer data in the database. From now on, trade partners
will be able to update their data themselves via the Extranet.
The PlusParts warranty application function and PlusParts
quotation generator are two attractive new services
included in the dealer Extranet to which Allen's trade
partners have access. Customers can also use PlusParts
to carry out an on-line stock availability check for
all spare parts.
Power Equipment is a traditional
British garden machinery
manufacturer that sells its own Allen brand
products as well as importing
American brands, for the British market.
For more information on Allen
please visit www.allenpower.com